Jeff is the franchise owner and General Manager of CertaPro Painters of Bothell. Jeff has almost 30 years experience specializing in the customer service arena. Previous to owning the CertaPro business Jeff was VP of North American Operations for a European Equipment Manufacturer. As a senior executive Jeff has significant expertise in managing a business, ensuring deadlines are met, and that customer satisfaction is achieved. He has a proven ability to build, lead and motivate teams to exceed organizational goals. Jeff is deeply committed to ensuring he delivers on the customer satisfaction promise. Jeff and his family love the beauty of the Pacific Northwest. Any free time away from running the business is spent with his family and his two young children. “Many companies can put a coat of paint on the wall, but very few companies will provide that lasting experience. It is my hope and my company’s goal to earn your trust and be the provider of that experience to you.
Our focus is always on YOU the client, focusing on all aspects and details of every project. Our reputation is based on certainty, certainty that the job will be done well and that we endeavor to exceed your expectations.” Jeff believes the CertaPro difference is delivering the customer satisfaction guarantee. A proven track record and a desire to exceed your expectations. CertaPro Painters of Bothell is a family affair, Jeff’s wife Nicola overseas Marketing and Communications and helps Jeff with office work part-time. Nicola’s background was in the Software Business, and as a Business Consultant she worked with companies implementing scheduling software, training employees and integrating the software into their operations. Over the last 6 years Nicola has been busy raising their two young boys.